Support
How Can We Help?
Our online store is an extension of our mission—every purchase helps support programs that serve neighbors across our community. We want your shopping experience to feel easy, transparent, and positive. If you have any questions about an order, pricing, or products, we’re always happy to help.
For additional assistance, reach out to us at shop@stophunger.org and our team will get back to you as soon as possible.
Frequently Asked Questions
How does my purchase help?
Every purchase supports our programs and services, helping us provide nourishment and resources to neighbors in need throughout our community.
How long does shipping take?
Orders are typically processed and shipped within a few business days. Delivery times may vary based on your location and the shipping method selected at checkout.
Can I return or exchange an item?
Because items are made to order, we’re unable to accept returns or exchanges for changes in size, color, or preference. If your item arrives damaged or incorrect, please contact us and we’ll make it right.
What if my item arrives damaged or defective?
If there’s an issue with your order, email us at shop@stophunger.org within 7 days of delivery and include your order number and photos of the issue.
How do I know which size to order?
Please refer to the size guide on each product page before ordering. If you’re between sizes, sizing up is often recommended for a more relaxed fit.
Will I receive a tracking number?
Yes — once your order ships, you’ll receive a confirmation email with tracking details.