Refund & Returns Policy
Because items in our online store are made to order, all sales are final. We are unable to accept returns, exchanges, or refunds for changes in size, color, style, or personal preference. We encourage customers to review all product details carefully before placing an order.
This policy helps us manage fulfillment efficiently and continue directing resources toward our mission. Since each item is produced specifically for the order placed, we cannot restock or resell returned merchandise.
If your order arrives damaged, defective, or if you received the wrong item, please contact us at shop@tcfoodbank.org and we will work to make it right. When reaching out, please include your order number and a photo of the issue so our team can assist you as quickly as possible.